Wednesday, May 12, 2010

Outlook error "Unable to open the Outlook window"

Yesterday I encounter an error in my Outlook. It is able to run but when it at the stage of opening the email window, it prompts the error "Unable to open the Outlook window". Or something similar, I can't remember the exact text.

I did some tracing and found that it is trying to read something from a XML.
C:\Documents and Settings\\Application Data\Microsoft\Outlook\Outlook.xml

My copy of the XML file is corrupted. Fortunately, I have a backup of it. I replaced the corrupted copy and my Outlook is back working.

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